BBC Bionic Cloud is the browser-based console used to manage audience interaction and live programme content.
It brings together messages from WhatsApp, SMS, apps, smart speakers, and producer notes into one shared workspace for production teams and presenters.
Open the console: bbc.bionic.cloud
Watch the overview video
Message Queue
The Message Queue is where incoming audience messages appear.
You can review, tag, edit, bookmark, search, filter, check sender history, preview media, and select items to move to air.
Read the Message Queue guide : here
On Air Queue
The On Air Queue contains the curated messages prepared for presenters.
Producers can organise the running order, update items, remove messages, and keep the presenter focused on approved content.
Read the On Air Queue guide : here
Team Chat
Team Chat allows producers, presenters, and other users to coordinate privately during a programme.
It is designed for quick team communication without needing a separate messaging tool.
Read the Team Chat guide : here
Presenter View
Presenter View gives presenters a clean, simplified view of approved content.
It shows only the curated items placed in the On Air Queue, helping presenters stay focused on the live programme.
Read the Presenter View guide : here
Working in BBC Bionic Cloud
BBC Bionic Cloud is designed for fast-moving live production environments.
The interface supports keyboard shortcuts, media handling, sender information, permissions-based tools, and layouts for smaller or docked screens.