XScreen has 3 user modes which can be set from the main toolbar. Each mode optimises the control functionality and display specifically to the workflow required by different types of user
Producer Mode
This mode enables full functionality over both VSets/Headsets to screen calls and routing of calls to
hybrids for use onair.
This (default) mode is used by Producers and is also recommended for Self-Op Presenters.
Screener mode
Control is only available of a VSet/Headset and functionality is optimised for the rapid answering of
calls and input of data for screening.
Screener mode does not provide access to the hybrids
Talent Mode
In Talent mode you can route quickly to two hybrids allowing you to take screened calls on and off air.
Talent mode dims lines which are not either routed to a hybrid or on screened hold and ready for air. Activity on these lines can be monitored without distraction and unscreened callers cannot be accidentally routed to air.
