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Bionic Studio (v4) – Keyboard Shortcuts

Main keyboard shortcuts

F1Answer call
F2Dial
F3Queue mode
F4Queue next
F5Call info
F6Call log
F7Chat view
CTRL + Click (click on active lines)Fast call hangup for multiple lines

Accessibility options for partially sighted:

Ctrl + Shift + F1Terminate call on hybrid 1*
Ctrl + Shift + F2Terminate call on hybrid 2*
Ctrl + Shift + F3Terminate call on hybrid 3*
Ctrl + Shift + F4Terminate call on hybrid 4*
Ctrl + Shift + F5Terminate call on hybrid 5*
Shift + F1Route call from handset to hybrid 1*
Shift + F2Route call from handset to hybrid 2*
Shift + F3Route call from handset to hybrid 3*
Shift + F4Route call from handset to hybrid 4*
Ctrl + F1Route from hybrid 1 to handset*
Ctrl + F2Route from hybrid 2 to handset*
Ctrl + F3Route from hybrid 3 to handset*
Ctrl + F4Route from hybrid 4 to handset*
Ctrl + HomeShows
Ctrl + AAnswer ‘priority service’ (probably XD)
F12Play audio status of all hybrids
Ctrl + HPark call / unpark call 1 call only – if it is parked it will unpark rather than park another call
Screener > CTRL + 1,2,3,4,5Ratings
Screener > CTRL + F, M, OGender
Screener > F9 > Dispo pagea-t selection
Screener > F10 > Age pagea-f selection
Screener > F11Put call On Air
Screener > F12 >Print function (not just screener)
Screener > ALT + 0 > 9 tag picker, 0=no tagTag